1. Foreword

About this guide

This guide is an extract taken from the CarillionAmey website for Service families using the defence housing service. The full guide can be found online at:

www.carillionamey.co.uk

Have you just received your new Assignment Order?

If you are entitled and eligible, and have chosen to live in Service Family Accommodation (SFA), you need to start planning to move into your next property.

What’s next?

This guide will take you through:

• applying for your Service Family Accommodation, furniture and removals

• moving in

• living in your Service Family Accommodation:

– emergencies

– repairs and maintenance

• arranging your pre-move out appointment

• moving out.

This guide is for every Service family, whether you are moving into SFA for the very first time, or you have moved numerous times and need to be made aware of new, updated processes.

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